Steps to Resolve Thunderbird cannot receive messages issue


If you checked your email account and everything fine there, as well as your account settings are correct too. Still, if you cannot receive messages, then in this article will provide you all troubleshooting information whenever you have glitches in receiving messages.



Step 1: First of all check your account is configured correctly or not.
Go to the account Settings -> select Tools, and then pick “Server Settings”. The connection to the arriving email server is configured at the top of the page. In addition, make sure your email account settings match with the settings that your provider gives you. And also check Automatic Account Configuration, Manual Account Configuration, and ISP Configuration Settings.

Step 2: Check why suddenly stops receiving email? 

First of all, check the service status of your Internet Service Provider; they may be having technical problems.

If your ISP delivers is a web-based electronic mail interface, then try to view and log in your mail. After this, if you can see your posts, then the problem is possibly associated with your account configuration.
In case, if you unable to log-in to your web-based email interface of ISPs, then your password might be altered. So, it must also be reformed in Thunderbird to gain account back. Open Tools -> Options for Windows, now on the Security page, simply click on the Passwords tab after that click on Saved Passwords.

Step 3: Check antivirus program causing problems, if you recently updated Thunderbird.

That’s all for now, still, if you are troubled with cannot receive messages problem, then it's recommended to you call Thunderbird Mail support and get instant help. In addition, you can get reliable third-party Thunderbird phone number if you unable to contact official one, a number is listed on Mycustomerservice online phone directory.

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